Legal
Privacy Policy
Last updated: January 2026
1. Information We Collect
- Account data: name, email address, and contact
details you provide at signup or checkout.
- Payment data: transactions are handled by
third-party payment processors; we never store full card numbers on our servers.
- Technical data: IP address, device type, and
connection diagnostics used for anti-fraud protection and server routing.
- Support data: messages and ticket content you
send to our support channels.
2. How We Use Your Information
We use your information solely to: deliver and activate your subscription, provide technical support,
process payments and refunds, prevent credential sharing and fraud, and send service-related
notifications (activation emails, server maintenance notices). We do not sell or rent
your personal data to third parties.
3. Newsletter & Marketing
Marketing emails (match schedules, promotions) are sent only with your consent. Every newsletter
contains a one-click unsubscribe link, and unsubscribing never affects your active subscription.
4. Data Retention
Account records are retained for the duration of your subscription and for a limited period afterwards
to satisfy accounting and anti-fraud obligations. Support correspondence is retained for 12 months. You
may request earlier deletion of non-essential data at any time.
5. Third-Party Services
We rely on trusted third parties for payment processing and email delivery. These providers process
data only on our instructions and under their own strict security obligations. We do not share your
data with advertisers.
6. Cookies
This website uses only strictly necessary, privacy-friendly cookies (e.g., remembering your language
preference). We do not use third-party advertising or cross-site tracking cookies.
7. Security
All traffic is protected with 256-bit TLS encryption. Access to customer data is restricted to
authorized support and billing personnel under confidentiality obligations.
8. Your Rights
You may request access to, correction of, or deletion of your personal data, or object to processing,
by contacting support@streammaxiptv.com.
We respond to all verified privacy requests within 30 days.
9. Children's Privacy
The Service is not directed at children under 16. We do not knowingly collect data from minors.
Parental
control features are available on all plans.
10. Changes to This Policy
Material changes to this Privacy Policy will be announced on this page and, where appropriate, emailed
to active subscribers before taking effect.