Legal
Terms of Service
Last updated: January 2026
1. Acceptance of Terms
By accessing or purchasing from StreamMax IPTV ("the Service"), you agree to be bound by these Terms of
Service. If you do not agree with any part of these terms, you must not use the Service. These terms
apply to all subscribers, resellers, and trial users.
2. Subscription Services
StreamMax IPTV provides access to live television channels, video-on-demand content, and electronic
program guides through internet streaming technology. Subscription durations, connection limits, and
features are as described on the pricing page at the time of purchase. Credentials are delivered
electronically and are for use on the number of simultaneous connections included in your plan.
3. Acceptable Use
- Your subscription credentials are personal and must not be shared,
resold, or redistributed.
- Recording, rebroadcasting, or publicly displaying streams is
strictly prohibited.
- Sharing credentials beyond your plan's connection limit may result
in immediate suspension without refund.
- Attempting to reverse-engineer, scrape, or attack our
infrastructure is prohibited and may be prosecuted.
4. Billing & Renewal
Payments are processed securely at checkout. Subscriptions are one-time purchases for the selected
duration and do not auto-renew unless explicitly stated. Prices are listed in USD and may be adjusted
with prior notice to active subscribers. Promotional discounts apply only at the time of purchase.
5. Refund Policy
We offer a 7-day money-back guarantee from the date of activation. If you experience
technical issues that our support team cannot resolve, you may request a full refund within this window.
Refunds are not issued for: lack of compatible hardware, insufficient internet bandwidth, account
suspension due to policy violations, or claims made after the 7-day period.
6. Free Trial Policy
24-hour free trials are provided at our discretion for evaluation purposes only. Trials may be limited
per household, device, or IP address. Recording, reselling, or abusing trial access will result in
permanent denial of service.
7. Reseller Program
Reseller panels are licensed for the resale of StreamMax IPTV subscriptions in accordance with the
credits system described on the reseller page. Credits are non-transferable between panels except via
the official sub-reseller transfer feature. StreamMax IPTV reserves the right to terminate reseller
accounts engaged in fraudulent activity or chargeback abuse.
8. Service Availability
While we target 99.9% uptime, live streaming depends on factors outside our control (upstream
providers, ISP routing, force majeure). Temporary channel or content changes do not constitute grounds
for refund beyond the terms in Section 5.
9. Limitation of Liability
StreamMax IPTV's total liability for any claim related to the Service is limited to the amount you paid
for your current subscription period. We are not liable for indirect, incidental, or consequential
damages.
10. Contact
Questions about these Terms may be directed to support@streammaxiptv.com or via our support page.